From a simple sink to an extravagant shower, we can meet your needs.
Water Heaters
Water Heaters
Repair and installation of gas, electric, and tankless water heaters.
Whole House Repipes
Whole House Repipes
Ben Franklin provides water/sewer repairs and repipes with long lasting warranties.
Commercial Plumbing
Commercial Plumbing
Are you a business owner? Give us a call for your plumbing problems.
Drain Cleaning
Drain Cleaning
We provide cable, camera, and jett services plus sewer repairs and replacements with long lasting warranties.
Everyday Plumbing Repairs
Everyday Plumbing Repairs
Leaky faucets and toilets, gas leaks, water line repairs and replacements, we can help with it all.

What Our Customers Have To Say:

  • "Jason, was very prompt, very concerned with our problem, and took the time to explain what repairs were needed. Jason contacted a restoration company for us who did great work, and they came right in the next day. Jason was very respectful, and very considerate about tracking into the house. We have Jason to thank for the great work and the expedient way he made the repair, and got us moving in the next step of the process. Thank you Jason." - Judy Gainey
  • "Thomas did an excellent job! I could not have asked for better service! We had a pipe freeze and burst on us during this cold spell. He arrived promptly, quickly assessed the situation, and gave us, in detail, what was needed to fix the pipes. He worked nonstop the 4 hours he was here to get the job done. He had all the pipes, parts, and equipment needed on his truck. The price was about what we expected it to be. I will definitely call Ben Franklin Plumbing again in the future!" - Jill Hunt
  • "The repair I needed was a total bear - most of my house had to have the gas re-piped. Jason and Juan did an amazing job dealing with some pretty stressful aspects of the project, all with good cheer and professionalism. They finished much more quickly than anticipated. I would highly recommend this company and Jason and Juan in particular. Kudos to them; they deserve it!" - Christy Hamlett Cook
  • "Thomas was a very professional technician that explained what was taking place with the procedure involved in scoping the pipes underneath my house. I was very satisfied with the service provided by Mr. Thomas. He was excellent in explaining the best options to work with." - Sidney Smith
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Ben Franklin Southeast provides professional leak location services. These services are extremely precise and if required, a customer is charged a premium rate due to the equipment cost and time involved. These detection services are guaranteed to find leaks within 6 to 8 feet of the leak. Leaks can be found under counters, slabs or within a wall. Hiring a professional to tend to this kind of problem is best if the issue is severe. However, for smaller leaks, you can save money and find the solution yourself.

Here are our tips to assess leaks:

What is the Damage?

With any leak, the first step is determining the size of the damage. Although it is less accurate, the easiest way to decipher the extent of the damage is by comparing your water bill to previous ones. If you notice any disparities between this month and previous months without a reasonable explanation you may have a leak. With a small discrepancy, consider looking for the leak on your own. If there is a large pricing discrepancy the leak may be sizable and professional help may need to step in.

Cubic Centum Foot Measuring

In the South, a common methodology most water providers use is the Cubic Centum Foot, CCF measurement, which is approximately 748 gallons. This approximation serves as a benchmark to measure the volume of water you use in hundreds of cubic feet. If you notice even a single CCF increase, consider looking into a potential leak issue. However, if you have, for example, been watering your lawn, housing an extra guest or filling the pool, a discrepancy in your CCF measurement might be attributed to that.

Finding the Leak

If you begin your search for a leak, look for clear signs of water or water damage at lower points in the home because water always flows downward. Because of the natural flow of water, plumbers and home builders typically install drains at lower points in the home to facilitate the movement of water and help it from collecting and becoming still. Another clear sign of water is the distinct stench that comes from stagnant water. If you locate water around a drain with no discernible cause, try to follow the drainage to the point of origin. Key signs of a leak can be:

  • Damaged paint
  • Damp drywall
  • Pooling water

A good place to start if you find a leak is to inspect water distribution points like the faucet, washing machine, ice maker, refrigerator or freezer. These appliances and fixtures have a continual flow of water and are a great place to start when investigating a source. Many leaks have a simple fix like tightening a loose hose fittings or replacing worn out supply lines. If you can personally replace these it will save you some money, however, contacting a professional is a reliable option. If you decide to replace it yourself, make sure to use Teflon tape when securing a new feed or supply line to one of your appliances.

If you investigated the low points and appliances of your home and were unable to locate the point of origin, you may have a bigger issue. Some homes have crawl spaces, which is a great place to start a secondary leak search. With this unique feature in a home, many drain lines and pipes are running through it. If you come across leaking sewage or water pipes in the crawl space hiring a seasoned plumbing professional is recommended.

Even for a plumber, the toughest part of the job is locating the leak to begin with. Locating a leak can be difficult and is why people often bring in a professional to help. Plumbers are meticulous and work diligently in this process to provide solutions to your leak problems. For this reason, these professionals are able to charge premium rates for their expertise.

If you have a roof leak, it is likely that you will be able to spot a leak easier as a roof is made of the same material as your walls. This type of leak becomes more obvious once it passes through attic insulation or can even be the result of pipes sitting within that insulation. If you have a leaky roof a band aid solution is to catch the drainage with a bucket under the exposed area between the attic and the roof. If the insulation continues to soak there may be waterline issues, which are easy to fix. Trace the leak back to the source of the water and turn it off. Roof leaks can be solved yourself if you feel comfortable, but if you feel more comfortable with the assistance of a professional, they are there to help provide a successful solution.

Water leaks often have easier solutions, however, gas leaks are a different story. Never attempt to fix a gas leak on your own, call a gas company or a licensed professional that has experience handling these kinds of situations.

Ben Franklin Southeast is committed to our customers and finding solutions to your plumbing problems. If you or someone you know needs a plumbing professional we are here to help on time and with repairs done right.    


About Us

Benjamin Franklin Plumbing® is the nation’s first plumbing service company to promise perfect punctuality. Your time is valuable and we know it. That’s why, “If there’s any delay, it’s you we pay.” If we’re late for your service appointment, you’ll get paid $5.00 per minute.*

Contact Us

Ben Franklin Plumbing Southeast
3155 Williams Road
Columbus, GA 31909
Call Us 24/7
(706) 507-5304 (706) 507-5304
Office: Mon - Fri 8am - 5pm
Emergency Service 24/7
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