Remodels
Remodels
From a simple sink to an extravagant shower, we can meet your needs.
Water Heaters
Water Heaters
Repair and installation of gas, electric, and tankless water heaters.
Whole House Repipes
Whole House Repipes
Ben Franklin provides water/sewer repairs and repipes with long lasting warranties.
Commercial Plumbing
Commercial Plumbing
Are you a business owner? Give us a call for your plumbing problems.
Drain Cleaning
Drain Cleaning
We provide cable, camera, and jett services plus sewer repairs and replacements with long lasting warranties.
Everyday Plumbing Repairs
Everyday Plumbing Repairs
Leaky faucets and toilets, gas leaks, water line repairs and replacements, we can help with it all.

What Our Customers Have To Say:

  • "Jason, was very prompt, very concerned with our problem, and took the time to explain what repairs were needed. Jason contacted a restoration company for us who did great work, and they came right in the next day. Jason was very respectful, and very considerate about tracking into the house. We have Jason to thank for the great work and the expedient way he made the repair, and got us moving in the next step of the process. Thank you Jason." - Judy Gainey
  • "Thomas did an excellent job! I could not have asked for better service! We had a pipe freeze and burst on us during this cold spell. He arrived promptly, quickly assessed the situation, and gave us, in detail, what was needed to fix the pipes. He worked nonstop the 4 hours he was here to get the job done. He had all the pipes, parts, and equipment needed on his truck. The price was about what we expected it to be. I will definitely call Ben Franklin Plumbing again in the future!" - Jill Hunt
  • "The repair I needed was a total bear - most of my house had to have the gas re-piped. Jason and Juan did an amazing job dealing with some pretty stressful aspects of the project, all with good cheer and professionalism. They finished much more quickly than anticipated. I would highly recommend this company and Jason and Juan in particular. Kudos to them; they deserve it!" - Christy Hamlett Cook
  • "Thomas was a very professional technician that explained what was taking place with the procedure involved in scoping the pipes underneath my house. I was very satisfied with the service provided by Mr. Thomas. He was excellent in explaining the best options to work with." - Sidney Smith
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Waterleak

Leaks can waste water, damage your home and encourage unwanted organic growth, not to mention increase water bills. Unfortunately, because you cannot see most of the pipework in your home, you may not always know that a leak has formed. One of the best ways to protect your home from future leaks is to understand and look for common situations that cause leaks to develop.

Check your bathroom
The first place a homeowner should look, after noticing a leak, is the bathroom. While a leaking toilet may not seem to discharge that much water, toilet leaks can actually waste hundreds of gallons of water and often times are silent. Even a small leak can add up to a lot of wasted water and money over time - a gallon every five minutes, ends up being 288 gallons of water in a day! Fortunately, most toilet leaks are easy and inexpensive to repair. Here, at Ben Franklin, we take pride in our work and will put forth our best effort at every job, even if it is something as simple as fixing a leak.

Assess your water heater
After checking the toilets, the next place to look for a leak should be your water heater. If you have a tank type water heater, there is a Temperature and Pressure Relief Valve (T&P) that can be discharged. If the T&P is causing your water bill to increase, chances are the water pressure in your house is too high and a Pressure Reducing Valve (PRV) may be needed. Pressure Reducing Valves are designed to reduce incoming water or steam pressure to a safer constant predetermined downstream level. Depending on the type of valve, the downstream pressure is established by a pressure adjustment setting on the valve or by an external sensor. PRVs are utilized in residential, commercial, institutional, and industrial applications, and can be installed by our team at Ben Franklin Plumbing.

Look for thermal expansion
After assessing your water heater situation, there could be a secondary issue of thermal expansion that may need to be addressed, depending on the last time your water heater was replaced. Thermal expansion is caused by the heating of water, which leads to the spacing out of water molecules. This process will increase the water pressure inside your house, for both hot and cold sides. If your water pressure is above 80PSI, either before or after thermal expansion, your water fixtures will be negatively affected. In fact, the plumbing code requires for Pressure Reducing Valves, which were mentioned above, to be installed if your pressure is above 80PSI. A thermal expansion device should also be installed if you have back-flow prevention and a tank type water heater. These provisions are for the sole purpose of protecting your investment in your home, and can be investigated and installed by the Ben Franklin team.

Beware of hidden leaks
Some leaks may be good at hiding. If you've tried everything mentioned above and found nothing, but still have your suspicions that there's a leak somewhere, there are a few more things to try. While you may not be able to locate the leak, you can at least confirm its existence by using your water meter. If you don't know where your supply shut-offs or water meter are located, please do not hesitate to contact us at Ben Franklin to help you. Once the water meter is located, we can make sure that every faucet and water-using appliance in and around your home is off. Automatically-controlled devices, like ice makers, pool-fillers and pumps, should also be disabled in order to detect where the leak is coming from. Once we are certain your house shouldn't be drawing any more water, we can take a look at the water meter to confirm. Any water or dampness in the meter housing could be sign of a leak. If a source cannot be found on the meter, it could point to a leak on the supply line.

It is important to pay attention to the way your plumbing performs. The presence of some of the circumstances listed above often indicates a high risk of leaks, which in the end leads to a high water bill. If you have noticed an increase in your water bill, a musty smell around a drain, a change in water flow or other warning signs of an active leak contact Ben Franklin Plumbing to help you solve these issues. We can detect and treat leaks anywhere in your home, including those that affect hidden pipes in your walls or floors. When you contact us we guarantee our customers on-time plumbing services, replacement and repairs done right the first time with courtesy, convenience, cleanliness, competence and character. If you are noticing a leak in your home call us at (334) 787-0035.

About Us

Benjamin Franklin Plumbing® is the nation’s first plumbing service company to promise perfect punctuality. Your time is valuable and we know it. That’s why, “If there’s any delay, it’s you we pay.” If we’re late for your service appointment, you’ll get paid $5.00 per minute.*


Contact Us

Ben Franklin Plumbing Southeast
Office
3155 Williams Road
Columbus, GA 31909
Call Us 24/7
(706) 507-5304 (706) 507-5304
Hours
Office: Mon - Fri 8am - 5pm
Emergency Service 24/7
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